Career & selected results
Experience
I started in sales, working directly with customers. Over the past decade, I've gone on to lead sales teams and Revenue Operations in payments, FinTech and digital advertising.
At a glance
230%Growth in partner referral pipeline compared with the prior year
32%Conversion from qualified partner leads to wins
7+Team members promoted into management
Leadership
How I run a sales organization.
One pipeline view. I brought Sales, Product, Finance and Partnerships into the same Salesforce view from lead to close.
Plans tied to targets. I owned headcount and compensation planning for an 80-person sales organization.
People development. I promoted team members into management while keeping the team on target.
Payments & FinTech
Moneris
Jun 2018 – May 2026Moneris is a Canadian payments and commerce company founded in 2000 as a joint venture of RBC and BMO. It helps businesses accept and manage payments in person, online and on the go, with point-of-sale technology, integrated tools and support across Canada. Its solutions serve more than 325,000 points of commerce nationwide.
I progressed from field sales management to national sales leadership in just over three years, then led Business Operations and Sales Enablement.
Director of Business Operations & Sales Enablement
Feb 2025 – May 2026- Directed a 23-person Revenue Operations function supporting 400 sales and customer service employees.
- Launched a new sales approach for value-added services that generated $500K in upsell revenue in 90 days and cut merchant time to first transaction by 30%.
- Redesigned Salesforce pipeline and forecasting for 200 consultants. Unlocked 22% growth in annual contract value in key enterprise accounts by partnering with National and Public Sector account teams.
National Sales Director, Inside Sales
Oct 2021 – Feb 2025- Led five managers and an 80-person team across Toronto, Montreal and Manila. The team delivered $41.5M in portfolio revenue at 112% of quota and acquired 14.7K merchants at 117% of target.
- Grew the pipeline of partner-referred opportunities by 230% and revenue from those partners by 140% compared with the prior year, through sales playbooks and training for more than 200 consultants.
- Presented partnership and sales business cases to internal and external executives in quarterly reviews.
- Owned headcount and compensation plans for the organization, working with HR and Recruitment to improve hiring and align incentives with targets.
- Promoted more than seven team members into sales and customer success management roles.
Sales Manager & Solution Sales Manager, Inside Sales Centre
Jun 2019 – Oct 2021- Delivered 114% of new business quota ($13M) with 100% team attainment while scaling a team from 10 to 20.
- Took Moneris Online from concept to a revenue-generating service in three months, coordinating the launch across Marketing, Product and Finance.
Sales Manager, Field Sales Ontario East
Jun 2018 – Jun 2019- Led a 10-person field team to 127% of revenue quota ($3M) and 115% of acquisition target (1,440 new merchants).
Digital advertising
Yellow Pages Canada
Mar 2015 – Jun 2018Senior Sales Manager · Promoted from Account Consultant
- Led outbound inside sales teams through coaching and joint outreach with Marketing.
- Grew a $600K book to $770K at 128% of quota with a 93% renewal rate; ranked #1 in retention and online advertising sales.
Recognition: President's Club. Exceeded 120% of quota two years in a row and earned the top retention award.
Beyond the résumé
What I'm working on now.
See the prospecting tools, community guides and other projects I'm building.
View projects